How the US Debit Card works.

The U.S. Debit Card program works as a prepaid debit card that operates on a secure, flexible platform enabled by Money Network^®. It offers:

Improved program management for administrators:

• Enroll cardholders via the Internet
• Fund a single card or fund multiple cards simultaneously
• Maintain and update cardholder information or card status instantly

Convenience and security for cardholders with proven customer satisfaction:

• Use a PIN to access funds in local currency everywhere Visa debit cards are accepted
• Make purchases everywhere Visa debit cards are accepted
• Get customer service 24 hours a day, 7 days a week
• Online access for account information and support

Total Solution

The U.S. Debit Card program is a complete solution, offering clients implementation support, customer service, account management services, information, reporting and marketing. The breadth of services is listed below.

Implementation Support

• Experienced and dedicated team ensures satisfactory program roll-out
• Client point person provides guidance throughout program implementation
• Training available either on-site or by webinar (perfect for multi-location agencies)

Customer Service

• 24 hours a day; 7 days per week toll free number available
• Dedicated client website
• Dedicated cardholder website
• Customer service representatives are trained to help cardholders with their card needs

Account Management Services

• Account profiles
• Research and adjustments
• Account maintenance
• Account change history

Information Reporting

• Funding
• Account status
• Transaction summary